Chatbots: 5 Ways to Know If You’re Chatting with a Human or Robot

This app is creepy Content Add Media Talkspace Messaging apps Since your bot is capable of doing everything that a Slack App can do, we’re going to limit our focus to a common use-case for bots. The following steps will get you to the point where you have a bot waiting for messages with trigger… Continue reading Chatbots: 5 Ways to Know If You’re Chatting with a Human or Robot

4 Conversational Support Tips to Make Lifelong Customers

Zoho SalesIQ Content Advanced natural language understanding (NLU) Communicative behaviors in H2H service encounters Automating conversations is not only a way to significantly reduce costs – it also provides customers with personalized and fast responses, available any time of the day. While chatbots can help automate rote tasks, it’s important to use a mix of… Continue reading 4 Conversational Support Tips to Make Lifelong Customers